The nation’s largest independent interactive agency ‘Rosetta’ announced that Nigel Adams has joined the company as Partner of Talent Management and Leadership Development. Adams will be based out of Rosetta’s Princeton office and will report directly to Chris Kuenne.
Adams in the newly created position will create a “leadership brand” for the agency including guiding principles for how the agency attracts recruits, engages, develops, coaches, and empowers team members. Rosetta has seven office locations, including Princeton, New York, Cleveland, Chicago, Boston, Denver and Toronto, with over 750 individual team members.
Adams is an accomplished leadership coach, experienced in coaching and mentoring C-level executives and teams. With over 20 years across broad leadership roles, Adams served as Vice President, Customer Service at JetBlue Airways from 2002 to 2006, supporting a growing team of crew members while creating award-winning service levels.
Prior to JetBlue, Adams served in various roles with US Airways from 1989 to 2002, ultimately as Vice President, Inflight and Onboard Services. At US Airways, he reorganized planning and operating units to generate 25 percent return on assets and directed a $1.2 billion budget for capital resources and manpower planning for 10,000 staff members. He held various roles at Piedmont Airlines from 1981 to 1988.
Chris Kuenne CEO of Rosetta said “As Rosetta manages its continued growth, both organically and through acquisitions, we are thrilled to have Nigel’s experienced leadership to help the agency maintain a sharp focus on our most important asset, our team members. Nigel has a strong track record of building positive service cultures and a process to nurture leaders and teams. We look forward to his contributions to our agency’s continuing dynamic growth and the achievement of our goal of becoming the most valued interactive agency in the world.”
Adams said “I’m delighted to have the opportunity to join the Rosetta team. In two years of coaching Rosetta’s executive leadership, I have come to know and respect the talent that resides at this distinctive agency. I am excited to step into the role of helping the Rosetta team enhance its effectiveness and achieve its potential. As Rosetta continues its rapid growth in a high-change environment, our talent edge will be critical to the success of the business and our clients’ businesses. I am looking forward to the honorable role of supporting and growing Rosetta’s team members.”
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